1925 Real Estate Limited

37 Balmoral Rd, Fairfield, Liverpool L6 8NB

Phone: +44 7849 999 880

Email: [email protected]

Privacy Policy

At 1925 Real Estate, we are committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data when you use our student accommodation services in Liverpool.

Last Updated: July 10, 2025

Effective Date: July 10, 2025

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our services:

  • • Full name and contact details
  • • Email address and phone number
  • • University and course information
  • • Accommodation preferences and budget
  • • Emergency contact information
  • • Financial information for applications
  • • Identity verification documents
  • • References and guarantor details

Information Automatically Collected

We automatically collect certain data when you visit our website:

  • • IP address and device information
  • • Browser type and version
  • • Pages visited and time spent
  • • Referral sources and search terms
  • • Location data (with permission)
  • • Cookie and tracking data
  • • Website interaction patterns
  • • Technical performance metrics

Information from Third Parties

We may receive information from trusted third-party sources:

  • • University verification services for student status
  • • Credit reference agencies for financial assessments
  • • Reference providers and previous landlords
  • • Social media platforms (with your consent)
  • • Marketing partners and lead generation services

How We Use Your Information

Primary Services

  • Process accommodation applications and bookings
  • Match you with suitable properties and housemates
  • Conduct identity and financial verification
  • Provide ongoing tenancy support and maintenance
  • Facilitate guarantor services and assistance

Communication & Marketing

  • Send property recommendations and availability updates
  • Provide customer support and respond to inquiries
  • Share important tenancy information and updates
  • Send promotional offers and new property listings
  • Conduct surveys and gather feedback

Website Improvement

  • Analyze website usage patterns and performance
  • Personalize content and property recommendations
  • Optimize search functionality and user experience
  • Test new features and services

Legal & Compliance

  • Comply with legal obligations and regulations
  • Prevent fraud and ensure security
  • Resolve disputes and handle complaints
  • Maintain accurate business records

How We Protect Your Data

Technical Security Measures

  • • SSL encryption for all data transmission
  • • Secure cloud storage with regular backups
  • • Multi-factor authentication for staff access
  • • Regular security updates and patches
  • • Firewall protection and intrusion detection
  • • Encrypted databases and secure servers

Access Controls

  • • Role-based access permissions for staff
  • • Regular access reviews and audits
  • • Secure password policies and requirements
  • • Automatic session timeouts
  • • Monitoring of data access and usage

Data Handling Procedures

  • • Staff training on data protection principles
  • • Clear data retention and deletion policies
  • • Regular security risk assessments
  • • Incident response and breach notification procedures
  • • Third-party vendor security assessments
  • • Compliance monitoring and reporting

Data Retention

We retain your personal data only as long as necessary:

  • • Active tenancy: Duration of tenancy plus 7 years
  • • Application data: 2 years from application date
  • • Marketing data: Until you withdraw consent
  • • Financial records: 7 years for tax compliance

Your Privacy Rights

Right to Access

Request a copy of all personal data we hold about you, including how it's being used.

Right to Rectification

Update or correct any inaccurate or incomplete personal information we hold.

Right to Erasure

Request deletion of your personal data when it's no longer needed or consent is withdrawn.

Right to Portability

Receive your personal data in a portable format to transfer to another service provider.

Right to Object

Object to processing of your data for marketing purposes or other legitimate interests.

Right to Restrict

Limit how we process your data while we resolve any disputes or verify accuracy.

To exercise any of these rights or if you have questions about your data:

Contact Our Privacy Team

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid Data Submission

Browse properties without filling out contact forms or creating accounts

Disable Cookies

Adjust browser settings to block cookies and tracking technologies

Request Data Deletion

Contact us directly to request removal of any personal data we've collected

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and confirm completion within 30 days. You can continue to browse our property listings and access general information without providing any personal data.